When a user is notified of a new chat on mobile, the notification disappears the moment the user refreshes the page or clicks on the chat link. He or she has no way of knowing who sent the message once they reach the mobile page of listed online users. Is it possible to make the notification stick until the user clicks on the user who sent the message in the one on one chat?

Unless a user is on the one on one chat screen he or she has no idea who sent the message unless they are paying attention to the black popup of the message that quickly appears and disappears.

Never mind, I ended up figuring it out myself. Thanks for the great software.