FreiChat related discussions

Got any problems? Then this is the best place for all your questions regarding FreiChat

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drake2k posted Nov 4 '15 at 4:10 am

I'm creating a new thread so as not to hijack someone Else's thread. When visitors access my website they are greeted by the infamous blue box. I'm sure it has something to do with the group chat. I have disabled group chat for visitors and only logged in members can use it (using the ACL) . Logged in members do not get the blue box and are able to use it just fine. I'm currently running the following:

Joomla 3.4.5
Freichat 10
Freichat Plugin v7
php 5.5.22
MySql 5.5.43
Community Builder 2.0.12

I have used both basic and silver themes and the problem persists with both. Does anyone have any other suggestions?
5639855bceb67.png

recent by abuhanzala  ·  Sep 9 '24 at 6:36 pm
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lahlou posted May 24 '13 at 9:27 am

Can we, in Freichat, see as an Administrator users chat history? For example Seeing the last two days chat...

Also, Can Freichat automatically delete old chat messages? For example, deleting all messages older than 5 days... Or do we have to do it manually?

Thank you

recent by abuhanzala  ·  Sep 6 '24 at 5:54 am
67
3
HounzandjiAbloPaulIgor posted Jan 21 '22 at 7:27 pm

Hi,
I've got this error when trying to activate the entreprise plan of freichat (elgg) :


Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.
Fri Jan 21 19:23:52 UTC 2022
There was an unexpected error (type=Bad Request, status=400).


Please help me fixing this error, I'm a new user.


Best regards,


Ablo


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dentech3 posted Nov 5 '21 at 1:37 am

We have had several users have trouble typing on Freichat. They can log in, and see the conversation, but cannot type. I have the paid full version, and these all seem too be newer iPhone phones. Latest ones with problems typing in the chat had iPhone 12 Pro Max and an iPhone 12 XS Max. What's the solution? Help! @admin @adesh

recent by admin  ·  Feb 19 '22 at 7:23 pm
73
2

Hallo @admin and @adesh

a HumHub user was as_king me via chat on my own website if there is a option to hide the FreiChat user online status.


Some users prefer not to be marked as online and prefer to remain anonymous. Is there a hidden setting for it somewhere in FreiChat or would you be so kind and develop something like that please?


Kind regards and thx for your work mates,


Andy smile


recent by WebCrew  ·  Jan 18 '22 at 7:08 pm
140
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DireWolf posted Jun 2 '21 at 2:24 pm

Hi all.


I tried to use FreiChat module on HumHub but although it worked under FireFox (macOS version) it did not work on Safari neither the desktop version nor de iOS/iPadOS version.


As soon as we press the first key it stops working.


  • FreiChat module version: 1.0.3
  • HumHub version: 1.8.2
  • Safari version: 14.1
  • Mobile Safari version: iOS 14.6

recent by WebCrew  ·  Dec 16 '21 at 5:11 pm
66
4

Hallo @admin

I want to report that on my HumHub + FreiChat installation and also at the one of a friend of mine there are no free spaces between words anymore (sometimes it is working and sometimes not).


So in short: the backspace key cant do its job and the wohl text is something like pleasecheckitoutmateIneedYourhelp


Kind regards, Andy smile


Test it here if you want:


recent by WebCrew  ·  Nov 27 '21 at 12:35 pm
89
8

Hi, I installed FreiChat on a HumHub site. It worked fine until a CroneJobs issue. After that the chat bubble doesn't appeared any more (I assume the problem started after that). I have unistalled and re installed many times the chat module, and even have deleted the site account on the dashboard of FreiChat, and the chat continues without appears.


I also have a previous test site, and the chat works perfectly there. Any help, will be appreciated.


recent by admin  ·  Sep 12 '21 at 11:48 pm
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CambUlysse posted Sep 2 '21 at 2:42 pm

Hi, I just installed Freichat on my HumHub. However, nothing is appearing from Freichat. I linked freichat to the App Backend with the api key.


When i inspect the page i can see the error :


Le chargement du module à l’adresse « social.***mywebsite***.fr/v1/freichat-float.js?pubKey=FREICHAT_KEY_********&userId=1&displayName=****&displayImage=************=&change=*****» a été bloqué en raison d’un type MIME interdit (« text/html »).

wich can be translated to :


Loading the module at the address "social.***mywebsite***.fr/v1/freichat-float.js? PubKey = FREICHAT_KEY _ ******** & userId = 1 & displayName = *** * & displayImage = ************ = & change = ***** "was blocked due to a prohibited MIME type (" text / html ").

can someone help me ?


recent by MaxRut  ·  Sep 12 '21 at 2:41 pm
166
10

Hello,


we installed the modul "freichat" on our humhub installation. All is find BUT: On mobile the "Chat-bubble" for click open chat is over the "send button" of the internal messenger of humhub, so the message can wrote but not send because the "Chat-Bubble" is over the send button. Can you give me a solution (for sure i am not the only one with this problem) This must define in CSS but in module there are no css settings. The bubble need set 20px higher from bottom then all is good on mobile view. I have a yearly subscription and send a ticket too!


60a2bf87b898d


recent by WebCrew  ·  Jun 2 '21 at 6:29 pm
85
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sremick posted May 18 '21 at 10:22 pm

FreiChat 1.0.3
HumHub 1.8.2


The module seems to be working fine. I did an early test with a test account I had made on the site... I was testing the feature of logging in w/ one's Google account, so I had my main admin account and then the Google version of my account as the 2nd test user. I then used these two accounts to test FreiChat.


I've since deleted the test Google account from HumHub, however when I'm signed into HumHub with my main admin account, FreiChat continues to show the old chat and Google user in the list even though the account is long gone. I can't find any way to delete the chat history and/or the user from the FreiChat list. What am I missing?


recent by admin  ·  May 20 '21 at 1:38 pm
310
6

As I see you forgot my trouble tickets regarding your chat issues in smf 2.0.XX. My topics regarding avatars and beep problems opened in december of 2014, has been forgotten. You did not fixed it and thinking all is ok I will forget my paid money as well. No sir. Lets refund my money. I already uninstalled your chat from my forum
Please, refund my money back. To my paypal acc will be better. Otherwise I will initiate chargeback!

P.S. I paid for basic version.

Sent email also looks lost smile ))

recent by WebCrew  ·  Jan 21 '21 at 8:43 pm
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kstory posted Aug 6 '20 at 7:29 pm

Hi,

So I've been trying to reach out to the support team to get my new installation going, but haven't had much luck in getting a response.

I believe my website (using PhpBB) is experiencing jquery issues. I've followed the instructions in their SOLUTIONS, but still no luck. Also most of the buttons in the chat box do not actually function as intended. See examples below:

  1. I cleared the chat history, then I refreshed the page and the original chat history is still there.
  2. I sent a video chat request to a test user on my other PC and never received the request. I performed this test on both computers.
  3. The only button that works is the 'Save chat history' button.

If anyone has any suggestions or recommendations on how to resolve these issues, then I would greatly appreciate it!!

recent by WebCrew  ·  Aug 8 '20 at 12:55 am
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