Hi,
I've got this error when trying to activate the entreprise plan of freichat (elgg) :

Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.
Fri Jan 21 19:23:52 UTC 2022
There was an unexpected error (type=Bad Request, status=400).

Please help me fixing this error, I'm a new user.

Best regards,

Ablo

@admin or @adesh be so kind and check it out please. For some reason his server couldn't process the request - apparently there was a client-side error, perhaps a syntactically incorrect request or something similar. I'm not very familiar with the premium version of FreiChat and I've never used the ELGG CMS either.

Kind regards, Andy

Hi

Can you please provide us with your token id that is generated for your site?

Hey Ablo,
I understand how frustrating technical glitches can be – it's like when your phone case doesn't fit right, and you need to find the perfect one to protect your phone. Don't worry, though – just like finding a suitable case, troubleshooting takes some patience. Reach out to the support team; they'll surely help you fix this error!