Suggestion Box
Video Conferencing

Hi,

We have just installed FREICHAT business version and although the "Chat" tool is extremely good value the Video does need a little work.
1) The Chat incorporated in the video section does not always work (I shall be raising a trouble-ticket for this but thought it wise to mention it here)
2) The page that opens for chat could do with a bit of color is there anyway one can either add a "Background" or color to the page background? If not the take it as a suggestion.
3) the idea of a separate pop up window for video I do understand but an Option to have it "Embedded" inside the same window as the CHAT module from where you initially launch the video would be nice. Or atleast let it pop-up in the Chat room window or something as users having to leave the page they are on is somewhat not always a desirable behavior for website owners.
4) Most importantly what about "Screen Share"? You have Screen Capture but Screen share is the feature most desired in any video conference tool. Whistles and bells features are nice but it is "Screen Share" that does the magic.

Thanks
Fuquan

Hi, We have just installed FREICHAT business version and although the "Chat" tool is extremely good value the Video does need a little work. 1) The Chat incorporated in the video section does not always work (I shall be raising a trouble-ticket for this but thought it wise to mention it here) 2) The page that opens for chat could do with a bit of color is there anyway one can either add a "Background" or color to the page background? If not the take it as a suggestion. 3) the idea of a separate pop up window for video I do understand but an Option to have it "Embedded" inside the same window as the CHAT module from where you initially launch the video would be nice. Or atleast let it pop-up in the Chat room window or something as users having to leave the page they are on is somewhat not always a desirable behavior for website owners. 4) Most importantly what about "Screen Share"? You have Screen Capture but Screen share is the feature most desired in any video conference tool. Whistles and bells features are nice but it is "Screen Share" that does the magic. Thanks Fuquan

Hi,

Thank you for sharing your inputs.

We have some major upgrades planned for the video component and most of your requirements are part of it.

We will have to rethink about the suggestion of embedding it into the page as that has many side effects which might conflict with existing page and the video chat design.

We have replied you on the ticket for your issue.

Hi, Thank you for sharing your inputs. We have some major upgrades planned for the video component and most of your requirements are part of it. We will have to rethink about the suggestion of embedding it into the page as that has many side effects which might conflict with existing page and the video chat design. We have replied you on the ticket for your issue.
Necessity is the mother of all inventions!
edited Aug 22 at 5:21 pm
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