We have just installed FREICHAT business version and although the "Chat" tool is extremely good value the Video does need a little work.
1) The Chat incorporated in the video section does not always work (I shall be raising a trouble-ticket for this but thought it wise to mention it here)
2) The page that opens for chat could do with a bit of color is there anyway one can either add a "Background" or color to the page background? If not the take it as a suggestion.
3) the idea of a separate pop up window for video I do understand but an Option to have it "Embedded" inside the same window as the CHAT module from where you initially launch the video would be nice. Or atleast let it pop-up in the Chat room window or something as users having to leave the page they are on is somewhat not always a desirable behavior for website owners.
4) Most importantly what about "Screen Share"? You have Screen Capture but Screen share is the feature most desired in any video conference tool. Whistles and bells features are nice but it is "Screen Share" that does the magic.