<script type="text/javascript" language="javascipt" src="freichat/client/main.php?id=1&xhash=fd8f364391f8f26eec108dc97076a773">
</script><link rel="stylesheet" href="freichat/client/jquery/freichat_themes/freichatcss.php" type="text/css">

// GEN => GENERAL   CONFIGURATION
    GEN : {
        is_guest : '0',//
        url:'https://stg-testcase.flex125.com/freichat/',
        ses_status:'1',//
        reidfrom:'1385612634',//
        getid:'1',
        fromname:'Guest-9ub',
        custom_mesg:Get_Cookie('frei_custom_mesg'),
        time:Get_Cookie('frei_time'),
        fromid:'1385612634',
        referer:window.location.href,
        rtl:'',
        content_height:'200px',
        user_defined_chatbox_content_status:'false',
        BOOT:'yes',
        force_load_jquery: 'NO',
        custom_error_handling: 'YES'
    },

I initially installed Freichat locally to test and it installed perfectly. So then I installed it on our internal server to use with on of our applications. The chat message window shows up however it does not show the logged in user's name instead it shows as guest. It is passing the userid to freichat/main.php <code> <script type="text/javascript" language="javascipt" src="freichat/client/main.php?id=1&xhash=fd8f364391f8f26eec108dc97076a773"> </script> <link rel="stylesheet" href="freichat/client/jquery/freichat_themes/freichatcss.php" type="text/css"> </code> But once it gets there it just goes to 0 and guest: <code> // GEN => GENERAL CONFIGURATION GEN : { is_guest : '0',// url:'https://stg-testcase.flex125.com/freichat/', ses_status:'1',// reidfrom:'1385612634',// getid:'1', fromname:'Guest-9ub', custom_mesg:Get_Cookie('frei_custom_mesg'), time:Get_Cookie('frei_time'), fromid:'1385612634', referer:window.location.href, rtl:'', content_height:'200px', user_defined_chatbox_content_status:'false', BOOT:'yes', force_load_jquery: 'NO', custom_error_handling: 'YES' }, </code> I have verified that it is calling the correct fields in the database to get the username. As I mentioned, this is working fine on my local wamp but not on the server. This is an internal server so I am unable to send any links. Also, on the admin page, the Moderation Page only has the side menu and your logo at the top. The rest of the page is blank. On my local version it has the table with the list of users, number of messages etc. I did a reinstall to see if any of this would be corrected and it didn't help.

these are the screen shots of the moderation sections

I guess you have done custom installation . Are the table names correct in freichat/hardcode.php ?

yes, I verified that the table column names are correct.

if(!function_exists("freichatx_get_hash")){
function freichatx_get_hash($ses){


       if(is_file("/var/www/stg-testcase/web/freichat/hardcode.php")){                                      //use on staging
               require "/var/www/stg-testcase/web/freichat/hardcode.php";
     
               $temp_id =  $ses . $uid;
               return md5($temp_id);
       }
       else
       {
               echo "<script>alert('module freichatx says: hardcode.php file not found!');</script>";
       }
       return 0;
}

The issue was with this line: <code> if(!function_exists("freichatx_get_hash")){ function freichatx_get_hash($ses){ if(is_file("/var/www/stg-testcase/web/freichat/hardcode.php")){ //use on staging require "/var/www/stg-testcase/web/freichat/hardcode.php"; $temp_id = $ses . $uid; return md5($temp_id); } else { echo "<script>alert('module freichatx says: hardcode.php file not found!');</script>"; } return 0; } </code> I think I was calling the page incorrectly. Now it is correctly showing the usernames and the Moderation page is displaying correctly. The only issue now is that it is not showing up in IE (9). Could it be because the url is HTTPS and it is calling the gravatars link which is HTTP?

Are you getting any errors in IE 9 ? Is it working in IE 10 ?