SugarCRM CE v6.5 - Freichat does not appear

neo.sys

posted Jun 7 '13 at 8:16 pm

Dear Admin!
I like Freichat, I do installation Freichat into my Sugarcrm v6.5. Everything during installation is OK. But Freichat does not appear in my SugarCRM. I checked the network tab and recognize that all related files of Freichat exits. Can you please show me how to integrated it?
Best Regards

Dear Admin! I like Freichat, I do installation Freichat into my Sugarcrm v6.5. Everything during installation is OK. But Freichat does not appear in my SugarCRM. I checked the network tab and recognize that all related files of Freichat exits. Can you please show me how to integrated it? Best Regards

admin

posted Jun 8 '13 at 7:03 am

Do you get any errors in your browser console ?

In the network tab , click on any request made by freichat and check its response for any errors.

Do you get any errors in your browser console ? In the network tab , click on any request made by freichat and check its response for any errors.

Necessity is the mother of all inventions!

neo.sys

posted Jun 10 '13 at 2:51 pm

Dear Admin!
This is my error I got from main.php

Uncaught TypeError: Cannot read property 'length' of undefined sugar_grp1_jquery.js:2
e.extend.each sugar_grp1_jquery.js:2
e.widget main.php:346
(anonymous function) main.php:346
(anonymous function) main.php:34

Dear Admin! This is my error I got from main.php Uncaught TypeError: Cannot read property 'length' of undefined sugar_grp1_jquery.js:2 e.extend.each sugar_grp1_jquery.js:2 e.widget main.php:346 (anonymous function) main.php:346 (anonymous function) main.php:34

admin

posted Jun 12 '13 at 5:30 am

Can you provide us with a test account for your website ?

Necessity is the mother of all inventions!

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