Make sure you have given the module a position that is visible in the current template and that you have assigned it to all pages .
The best way to confirm that above is correct is by checking your website source(ctrl+u) and search for the word freichat
If you are able to find it, then that means freichat is being loaded properly .
If you are able to see freichat and it is still not visible in your website then keep reading .
The next thing that can make freichat not to appear is some server misconfiguration or a javasript error .
This is difficult to detect, so we will need to check your website ourselves .
You will need to provide us with your website address and a test account .
Make sure you have given the module a position that is visible in the current template and that you have assigned it to all pages .
The best way to confirm that above is correct is by checking your website source(ctrl+u) and search for the word `freichat`
If you are able to find it, then that means freichat is being loaded properly .
If you are able to see `freichat` and it is still not visible in your website then keep reading .
The next thing that can make freichat not to appear is some server misconfiguration or a javasript error .
This is difficult to detect, so we will need to check your website ourselves .
You will need to provide us with your website address and a test account .