Hi,

I have installed Freichat but get two error messages and as a result the module does not work.

The messages are:

WARNING: menu anchor id="undefined" not found in html
BB:ko1 Prevent this page from creating additional dialogs

I am using Joomla 1.5 + Community Builder

How to resolve?

I have changed the last line as suggested in:

Go to modules/mod_freichat/jquery/js/jquery-ui.min.js
On the last line you will find
$jn = jQuery.noConflict();
Replace it with
var dom = {};
$jn = jQuery.noConflict(true);
[If the Problem Is not solved and if you post in the forums dont forget to mention this change]


However, that does not resolve the issue.

first of all, you posted this in the wrong section!

please send a link to the full screenshot showing this error.
also tell us which version are you using.

Thanks for your quick response and sorry for posting it in the wrong section. I could not find the right section.

You have to login into this site. Just go to:

www.certwell.com/ldonl

enter as user:
benwim / check123

Go to menu MIJNOPPAS

I am using Freichat 3.5

you probably want to go into the backend. Just drop me an email and I will send you the admin login

Were these error/alert's coming before or after installing freichat

Try disabling the module and reload the page , if the alert's disappear then it may
be because of freichat


Also , I would suggest you to download the latest version of freichat i.e FreiChatX

Although the installation is not as easy as freichat but , there are many many bug fixes ,
which may even solve your problem.

They came up after installing freichat. When I diable the chat module the error/alerts are gone and the html of the CB tabs are correct again. Then when enabling the chat module the error/alerts are popping up again.

OK, I will install FreiChatX and keep you informed.

Thanks again for your quick response. This is great!

The FreichatX installation does not work. It stops because of the message that configuration.php is not readable. But it is and when using the modify path button and pointing to the right location it keeps complaining.

OK, some dubious path entries like a double www but the installation continued.....

try the below path,
D:\www\certwell.com\www\ldonl\configuration.php